Frequently Asked Questions (FAQ)

Can I stick the herbal patch directly to my skin?


No - we advise against it! Please stick it over your underwear or inner clothing. The average temperature is 53°C, but it can rise up to 65°C. After an extended period of time, it can cause a low-temperature burn if attached to bare skin.




Can I use it during my period?


Yes, these products are meant to be used during your period for relief of menstrual cramps.




Does this have a strong fragrance?


No, it has a slight herbal fragrance. It's not strong enough to be noticed by someone sitting/standing next to you.




How long does the heat usually last?


At least 6-8 hrs.




Is this reusable?


No, one-time use only.




Which retail store can I purchase Medi Heally products?


It is currently available in Lazada, Shopee and BeautyMNL. Rest assured, it will be available to more retail outlets real soon. Follow our Facebook and Instagram for updates.